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Below are some samples of our presentation outlines in PDF format.
 Brand you >
November 14th, Commission for Certification of Geriatric Pharmacists at the American Society of Consultant Pharmacists Annual Meeting in Philadelphia.
Small is Beautiful >
National Care Association annual conference, Coventry, England
Keynote address, "Small Is Beautiful" 10/31/2007
Workforce Recruitment & Retention >
Session 30-E at the International Association of Homes and Services for the Aging Conference on 20 June, 2007 in Malta
Leadership, Partnership & Motivation >
The Ian Mallinson Memorial Lecture for the Birmingham City Council and sponsored by the Social Care Association, in Birmingham, England on 13 June, 2007
Building Customer Loyalty in Assisted Living >
Presented at the California Assisted Living Association's Annual Conference, Long Beach California, November 14, 2006
Marketing Plans: ROI or RIP >
Presented at the American Society of Consultant Pharmacists' Annual Conference, Phoenix, AZ November 16, 2006
The Transforming Value of
Complaints and Compliments >
National Care Forum Managers' Conference
Wotton-under-Edge, 7 November, 2006
Whitewater Marketing >
Decisions, Decisions:
How Seniors Really Choose a Residence & What We Should Do About
It >
Loyalty in the New
Millennium >
The MD - Rx
Program: A tailored series of training events to improve communciations
in long term care >
Conflict Resolution
Without Strangling >
Satisfaction is Cheap: Loyalty is Priceless
>
- Please Contact
us for additional information or samples -
The above presentations require Adobe Acrobat for
viewing
- if you do not already have it, you can Download
Acrobat for Free here
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