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Charles E. Preus

Mr. Preus has over twenty-five years of unique experience in various segments of the healthcare industry. He started his professional career as a healthcare consultant focused on operational and financial systems in hospitals. During his fifteen years with proprietary mental health and substance abuse provider systems, he developed his management and communication skills. He served as Executive Vice President and COO of an American Medical International subsidiary and as Senior Vice President and CFO at Advanced Health Systems, Inc. These experiences with large multi-state, multi-facility corporations gave him an appreciation for the organizational structure, managerial metrics and communications required to manage the delivery of quality customer service in the rapidly changing healthcare field.

In the 1990s, Mr. Preus joined Abt Associates, Inc. as Director of Operations for the Business Research and Consulting practice, coordinating the project schedules and staff resource allocation of the seventy-member consulting group. There he assisted clients in evaluating the effects of managed care on business operations and identifying new strategic opportunities created by changing market dynamics. He was actively involved with the development of outcomes measurement approaches that employers and health plans used to evaluate and improve performance. While at Abt, Mr. Preus served as project manager for the preparation of the groundbreaking health plan performance report, the New England HEDIS Coalition's 1993 Baseline Performance Profile. He was engaged by the Coalition, an association of major employers and health plans, to develop the first report and comparative reports for the next three years. For the Pacific Business Group on Health (PBGH), he administered one of the largest employee surveys to evaluate performance of the over fifty health plans offered by large West Coast employers. Mr. Preus also directed the team that assisted with the development of the first strategic plan for the eleven medical centers of the newly formed six-state, Veterans Administration New England Healthcare System (VA NEHS). He also managed a team that staffed the implementation process of the VA NEHS' Ambulatory Care product line strategy.

Prior to Abt, he was the Manager of the Boston healthcare consulting practice of a national accounting firm. Today, Mr. Preus continues to consult to, and share his communications, marketing, operational and financial expertise with, a wide range of clients in the healthcare industry. Through his Strategic Communications Group and its affiliates, he is applying his extensive knowledge of customer and patient satisfaction issues to facilitate service quality improvement in provider settings.

Mr. Preus served for many years on the Commonwealth of Massachusetts' Advisory Council on Alcoholism and Drug Rehabilitation providing policy and budget oversight to the Department of Public Health's Bureau of Substance Abuse. Mr. Preus' B.S. in Industrial Distribution and MBA are both from Bradley University.

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